Shipping Policy
Thank you for choosing Sigma Wholesale for your needs. We strive to provide fast, reliable, and transparent shipping services to all our valued customers. Please review the following shipping policy carefully before placing your order.
Order Processing Time:
- • Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods.
- • Business days are Monday through Friday, excluding holidays.
**Due to regulations and carrier restrictions, certain products may have shipping limitations or require special handling. These restrictions will be noted on the product page.**
Shipping Methods & Carriers:
- • We utilize various carriers, including [UPS & Pallet Freight]. The best carrier for your order will be determined based on factors such as package size, weight, and destination.
- • Please contact us for a custom freight quote.
Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order, as well as the chosen shipping method.
Shipping Destinations:
- • We currently ship World Wide.
- • It is the customer's responsibility to ensure that they are legally allowed to receive the products in their location. Sigma Wholesale is not responsible for any legal issues that may arise due to shipping to prohibited areas.
Delivery Time:
- • Estimated delivery times vary depending on the shipping method and destination.
- • While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays or carrier issues may affect delivery. We are not responsible for delays caused by the shipping carrier.
Damaged or Lost Shipments:
- • If your order arrives damaged, please contact us within 3 days of receiving the shipment. Please provide photos of the damaged items and packaging.
- • If your order is lost in transit, please contact us within 3 days of the expected delivery date. We will work with the carrier to locate your package.
Contact Us:
If you have any questions regarding our shipping policy, please contact us at:
- • Phone: (832) 649-2049
- • Email: admin@sigmawholesaletexas.com
- • Address: 7010 Harwin Dr. Ste B, Houston, TX 77036
Policy Updates:
Sigma Wholesale reserves the right to update this shipping policy at any time. Any changes will be posted on this page. It is your responsibility to review this policy periodically for any updates.